Realtime Captioning

Realtime Captioning Student FAQs

What if I need Realtime Captioning Services for a campus event outside of my scheduled classes?

Do I need to bring any special equipment to class when using a remote captioner?

When a student is assigned a remote captioner, they will be responsible for bringing either a laptop or a tablet to class.  If you are in need of one of these devices because you do not have one, please contact the Captioning Supervisor.

Do I need to bring any special equipment to class when using an on-site captioner?

If the student chooses not to sit with the captioner, they will need to either pick up a tablet from the captioner or bring their own device to access captions.

What activities will Realtime Captioners not be involved in?

Captioners will not define unfamiliar terms or explain course content for the student, take notes, hand out documents, or attend class in the event that the student is absent.

What if I am absent or late?

The student should notify the Captioning Supervisor as soon as possible that they will not be attending that class.

What if a class is cancelled?

In the event that a class is cancelled, the student will need to notify the Captioning Supervisor as soon as possible.

Where does the captioner sit?

The captioner will sit where they are able to hear the instructor and see the visual presentations. The student can sit next to the captioner or may use a tablet if they wish to sit elsewhere in the room.

Will I have the same captioner for all of my classes?

Not necessarily. The assignment of a captioner will depend on scheduling and logistics. Each captioner will work with multiple students and will not work exclusively with one student for all of their classes.

What if I make a late request or change my classes?

Please request RTC accommodations through AIM for any class changes or newly added classes. Please notify the Captioning Supervisor once the AIM changes have been made.

How do I request Realtime Captioning (RTC) services?

What if a class is cancelled?

In the event that a class is cancelled, the student will need to notify the ASL/Captioning Supervisor as soon as possible.

What if I’m absent/late to class?

The student should notify the Captioning Supervisor as soon as possible that they will not be attending class. We recognize that there may be instances in which, due to unavoidable circumstances, a student may not be able to provide advance notice of being absent/late for class. If no advance notice is provided, captioners will wait for the student's arrival for 15 minutes after the start of class for a one-hour class, 20 minutes for a two-hour class, and 30 minutes for a three-hour class or longer.

Do I need any special equipment to be able to see the captions?

Students can use a portable device such as a smartphone, tablet, or laptop to view the captioning stream.

How do I communicate with the captioner during a Zoom lecture?

You can use the chat window in Zoom to communicate with the captioner. The captioner will be named "Captioning" in the participant list.  Please send all messages to the captioner privately.

You can also use the Streamtext chat window to communicate with the captioner.

What is Realtime Captioning?

Realtime Captioning is the immediate stenographic transcription of the spoken word into text. This text can be viewed on a mobile device, computer, tablet, or large screen.  Realtime Captioning enables people who are hard of hearing or D/deaf equal access to fully and actively participate.