Realtime Captioning COVID-19 Information

Student Section of COVID FAQs

How do I communicate with the captioner during a Zoom lecture?

You can use the chat window in Zoom to communicate with the captioner. The captioner will be named DSP Captioning in the participant list.  Please send all messages to the captioner privately.

You can also use the Streamtext chat window to communicate with the captioner.

How do I communicate with the captioner during a Zoom lecture?

You can use the chat window in Zoom to communicate with the captioner. The captioner will be named DSP Captioning in the participant list.  Please send all messages to the captioner privately.

You can also use the Streamtext chat window to communicate with the captioner.

Do I need any special equipment to be able to see the captions?

Students can use a portable device such as a smartphone, tablet, or laptop to view the captioning stream.

What if I’m absent/late to class?

The student should notify the Captioning Supervisor as soon as possible that they will not be attending class. We recognize that there may be instances in which, due to unavoidable circumstances, a student may not be able to provide advance notice of being absent/late for class. If no advance notice is provided, captioners will wait for the student's arrival for 15 minutes after the start of class for a one-hour class, 20 minutes for a two-hour class, and 30 minutes for a three-hour class or longer.

 

Faculty/Staff COVID FAQs

How do I communicate with the captioner during a Zoom lecture?

You can use the chat window in Zoom to communicate with the captioner. The captioner will be named DSP Captioning in the participant list.  Please send all messages to the captioner privately.

You may also speak to the captioner through the microphone. The captioner will unmute themselves to respond to you. Please do not discuss anything regarding the student over the microphone

 

How do I assign the captioner to a breakout room?

When assigning a captioner to the student during breakout sessions, please look for the captioner as a participant (DSP-Captioner). Please ensure the captioner is in the same breakout room as the student receiving the accommodation.

Breakout Room Instructions

How do I submit recorded Zoom lectures for captioning?

Please submit recorded Zoom Lectures to us within 24 hours using the Captioning Request Form so captions may be added. You can bookmark this link for quick access in the future.

How do I get my media captioned?

Submit captioning requests to DSP Captioning via: Captioned Media Request Form. This includes all media, including bCourses videos, embedded PowerPoint videos, videos listed on your syllabus, YouTube, TED Talks, Zoom lectures, and raw MP4 files.

Where do I find additional resources for conducting Zoom meetings?