Yes, each of the note-taking technologies that DSP provides for students utilizes AI to some extent.
Genio Notes:
AI is used for realtime captions and subtitles and for transcription. The program does have an AI outline feature, but this feature is not part of students’ disability accommodation. When they attend their note-taking assessment meeting with Note-Taking Services Office staff, students are told that use of the AI outline feature is not part of their disability accommodation, and they may only use this feature or its products with their instructor's permission.
Messenger Pigeon:
AI is used to create the transcription that is sent to Messenger Pigeon’s human note taker. Messenger Pigeon notes themselves are not AI generated.
Otter:
AI is used for to create a transcript of lectures. Otter includes an “Otter notes summary” feature that uses AI to create an outline. This feature cannot be turned off, but when students attend their note taking assessment meeting with Note-Taking Services Office staff, they are told that use of the “Otter notes summary” feature is not part of their disability accommodation, and they may only use this feature or its products with their instructor's permission.