Auxiliary Services: Note Taking FAQ for Faculty

A student in my class told me that they have an accommodation to receive notes. Am I required to find the student a note taker?

No action is required on your part. DSP’s Note-Taking Services office will coordinate recruitment of notetakers and delivery of notes to the student. In certain cases, DSP may contact you directly for assistance in recruiting a note taker.

Do the note-taking technologies provided by DSP use AI?

Yes, each of the note-taking technologies that DSP provides for students utilizes AI to some extent.

Genio Notes:

AI is used for realtime captions and subtitles and for transcription. The program does have an AI outline feature, but this feature is not part of students’ disability accommodation. When they attend their note-taking assessment meeting with Note-Taking Services Office staff, students are told that use of the AI outline feature is not...

What sort of note-taking technologies does DSP provide for students who are approved for the accommodation of note-taking technology?

At this time, the DSP Note-Taking Services Office can provide students with three options for note-taking technology: Genio Notes, Messenger Pigeon, and Otter.

Genio Notes:

Students utilize the recording feature in Genio to capture lecture material, transcribe and bookmark the recording, and annotate any lecture slides that they have uploaded into the program. Each of these features aid students in synthesizing the information in their notes....

A student in my class says they are not receiving notes. What should I do?

Instruct the student to contact dspnotes@berkeley.edu, and we will follow up with the student.