Captioned Media FAQs for Instructors

Is a transcript of a video sufficient?

If the media has audio and video, it needs to have professional captions. A transcript is not sufficient to meet the Captioned Media accommodation.

What is the difference between My Media and Media Gallery?

My Media is the place on bCourses where all of your recordings and Zoom lectures are uploaded and housed. All of this content is unique and viewable only to you.

Media Gallery is for videos that are viewable by those with access to the bCourses site.

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How do I get my media captioned?

Submit captioning requests to DSP Captioning via DSP's Captioned Media Portal. This includes all media including, but not limited to, bCourses videos, video and voiceover content, narrated embedded PowerPoint videos, videos listed on your syllabus, YouTube, TED Talks, Zoom lectures, and raw MP4 files.

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How long does it take to get media captioned?

For shorter videos of ten minutes or less, please allow 10 business days. For longer videos, please allow 21 business days. For last-minute media captioning requests, please submit your request via the DSP's Captioned Media Portal and indicate your desired turnaround time. Please plan accordingly. If videos are not captioned, they may not be shown in class or be required to view outside of class time.

What if the media I plan to use is from YouTube?

Submit YouTube media through DSP's Captioned Media Portal

If the material is on YouTube, you should check to see if it’s appropriately captioned. If it is not properly captioned, you may submit the media and your captioning request through DSP's Captioned Media Portal.

*A warning about YouTube videos: Often...

Where can I go to find an already captioned version of the film/video I want to play?

Your My Media Folder on bCourses (Previous Semesters)

Media Resource Center (MRC)

DCMP Video Archives

Kanopy Streaming Service

**If you are unsure whether a video has proper captioning, please submit your media to the Captioned Media department for review via DSP's ...

How do I share a captioned video or other captioned media with my students through bCourses/Kaltura?

You can choose to share your captioned media with all of your students by placing it in your Media Gallery, or you may keep it private in your My Media folder on bCourses. Here's how to share a video from your My Media folder on bCourses with your students: Berkeley Service Now How to Share My Media

For further...