Captioned Media FAQs for Instructors

How do I get my media captioned?

Submit captioning requests to DSP Captioning via the DSP portal (AIM). This includes all media including, but not limited to, bCourses videos, video and voiceover content, narrated embedded PowerPoint videos, videos listed on your syllabus, YouTube, TED Talks, Zoom lectures, and raw MP4 files.

The turnaround time for DSP captioning is within 10 business days. Contact...

What is AIM?

AIM, the Accessible Information Management System, is a web-based database system that provides a means for DSP to communicate and interact with faculty, staff, and disabled students in one robust platform. It’s also fully integrated with Berkeley Student Information System (SIS/Cal Central) making coordination of services for students easier.

For further information, please visit DSP's Accessible Information Management Sytem (AIM) page.

What if the media I plan to use is from YouTube?

There are two options to have YouTube media captioned: Submit YouTube media and request captioning through the DSP portal AIM. Submit public and unlisted YouTube links via bCourses Submit YouTube media and request captioning through AIM

If the material is on YouTube, you should check to see if it’s appropriately captioned. If...

How do I share a captioned video or other captioned media with my students through bCourses/Kaltura?

You can choose to share your captioned media with all of your students by placing it in your Media Gallery, or you may keep it private in your My Media folder on bCourses. Here's how to share a video from your My Media folder on bCourses with your students: Berkeley Service Now How to Share My Media

For further...

What is the difference between My Media and Media Gallery?

My Media is the place on bCourses where all of your recordings and Zoom lectures are uploaded and housed. All of this content is unique and viewable only to you.

Media Gallery is for videos that are viewable by those with access to the bCourses site.

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How do I submit a video to AIM for captioning?

1. Log into AIM

2. Click the “Deaf and Hard of Hearing” tab on the left side.

The Views and Tools Tab opens to the Deaf and Hard of Hearing Tab

3...

How long does it take to get media captioned?

For shorter videos of ten minutes or less, please allow 10 business days. For longer videos, please allow 15 business days. For last-minute media captioning requests, please submit your request via the DSP Portal (AIM) and indicate your desired turnaround time. Please plan accordingly. If videos are not captioned, they may not be shown in class or be required to view outside of class time.

Is a transcript of a video sufficient?

If the media has audio and video, it needs to have professional captions. A transcript is not sufficient to meet the captioned Media accommodation.

Where can I go to find an already captioned version of the film/video I want to play?

Media Resource Center (MRC)

DSP-Captioning YouTube account

DCMP Video Archives

Kanopy Streaming Service

**If you are unsure whether a video has proper captioning, please submit your media to the Captioned Media department for review via the DSP portal (...