Captioned Media FAQs for Students

When will I receive a transcript for my class?

Class transcripts will be available in the DSP portal (AIM) within 24 hours.

Where does the Realtime Captioner Sit?

When utsing an on-site captioner, the captioner will sit where they are able to hear the instructor and see the visual presentations. The student can sit next to the captioner or may use their own electronic device if they wish to sit elsewhere in the room.

In the event an internet connection is unavailable or interrupted, the student will need to sit by the captioner in order to view live captions.

Will Captioned Media be provided even though I have a Realtime Captioner?

Yes, Captioned Media is a separate accommodation. All media has to be captioned, even if a Realtime Captioner is present.

Can I make a request for Captioned Media after my initial accommodations are granted?

Yes. You may request additional accommodations after your initial request is approved. Please schedule an appointment with your DSP Specialist to request a new accommodation. If your request has been approved, please allow sufficient time for the instructor and the Communication Services Department to coordinate your Captioned Media accommodation.

What is included in Captioned Media accommodations?

The Captioned Media accommodation applies to any media that is presented, posted, and/or required to be viewed in a course. Students with a Captioned Media Accommodation must have equal access to all media-related material in a course.

What do I do if media is not being captioned after I have received an accommodation?

If you feel your accommodations are not being met or you have any questions or concerns, please notify your DSP Specialist.