FAQ Faculty Proctoring

How can I communicate changes or errors in the exam to my students while they are taking their exam with DSP Proctoring?

To communicate any changes to your exam while the exam is taking place, please call the DSP office at (510) 643-4691. We will notify your students of the changes. Please keep in mind that your students may be located in different buildings, and reaching all of your students may take time.

If a student misses their exam, can they reschedule with DSP Proctoring?

If an instructor would like us to reschedule a student’s exam, please email our office at proctoring@berkeley.edu. We will be happy to reschedule the exam at the instructor’s request. Please do not have students contact us directly to reschedule an exam. Exams can only be scheduled with faculty approval.

Can DSP Proctoring proctor exams during RRR week?

University policy prohibits administering any final assessments during RRR week. For further clarification, please consult the Committee on Courses of Instruction (COCI) Handbook, section 2.1.12 Reading, Review, and Recitation (RRR) Week Guidelines

Can I refuse a disability-related request for a make-up exam and instead drop the exam and add the points to a future exam? (sometimes known as clobber policies)

Faculty may offer this as an option to students. However, if the student has a documented disability-related need for a make-up exam as verified by the Disability Specialist, then the student has a right to take a make-up exam. The exam may be an alternate exam of the same format and difficulty as the original exam. The faculty member may also choose to administer the same exam and have the student sign an academic honesty agreement.

Can I relocate students during an exam?

Generally, no. This can be very disruptive to students who need exam accommodations. The exception would be if the chosen space was no longer appropriate because of unanticipated background noise or disruptions.

Why do students receive exam accommodations?

Exam accommodations are a more common accommodation because they accommodate students with many different types of disabilities. Some examples include: students with learning disabilities or physical disabilities who use assistive technologies may need additional time to read exam questions and produce responses; students with learning disabilities that impact processing speeds may need more time to process information; students with attention deficits may need both additional time and a reduced distraction environment.

Can I provide DSP exam accommodations myself?

Yes, so long as each student is provided with their individual accommodations. If you have any questions about specific accommodations for any student, please contact the student’s DSP Specialist for assistance.