Realtime Captioning FAQs for Instructors

How do I assign the captioner to a Zoom breakout room?

When assigning a captioner to the student during breakout sessions, please look for the captioner as a participant (Captioner). Please ensure the captioner is in the same breakout room as the student receiving the accommodation.

Breakout Room Instructions

How do I communicate with the captioner during a Zoom lecture?

You can communicate with the captioner in the Zoom chat. The captioner will be listed in the participant list as “Captioner.”

The captioners are captioning and monitoring multiple screens, so they will respond as they are able.

Can a student with a Realtime Captioning accommodation participate in Zoom group work/breakout rooms?

Yes, the student is able to participate in group work. When a class is held in-person, a captioner is present and often sits with the group in order to hear the speakers clearly. Remote classes are handled similarly in that the captioner will be present in the same breakout room/group component as the student.

A student may also speak with the DSP Captioning Coordinator if they wish to omit captioning from any portion of their course. In the event a student elects to omit captioning from a component...

How do I access accommodation information in AIM?

Accessing Accommodation Information in AIM

1. Faculty and Instructors must go to the AIM Instructor log-in page and log in with your Berkeley CalNet ID and Passphrase.

Screenshot of AIM landing page

2. After an Instructor reads...

What is AIM?

AIM, the Accessible Information Management System, is a web-based database system that provides a means for DSP to communicate and interact with faculty, staff, and disabled students in one robust platform. It’s also fully integrated with Berkeley Student Information System (SIS/Cal Central) making coordination of services for students easier.

For further information, please visit DSP's Accessible Information Management Sytem (AIM) page.

Does Realtime Captioning require the use of technology, such as mobile phones or laptops, in my classroom?

Yes, Realtime Captioning provides an instant translation of spoken English into written English text that is displayed on a laptop, tablet, or cell phone.

If a DSP student has an accommodation for the use of a laptop, tablet, or cell phone for disability-related reasons, please allow the DSP student to use their device. It is also important to allow the student to sit where they choose, as the student may need to sit near the front as an accommodation for their disability as well. ...