Frequently Asked Questions - Faculty

If a student misses their exam, can they reschedule with DSP Proctoring?

If an instructor would like us to reschedule a student’s exam, please email our office at proctoring@berkeley.edu. We will be happy to reschedule the exam at the instructor’s request. Please do not have students contact us directly to reschedule an exam. Exams can only be scheduled with faculty approval.

If a student is late to their exam, do they receive their full amount of time?

If a student is late for their exam, they will not be granted any additional time. If they are more than 30 minutes late, they will not be allowed to start their exam unless we get approval from the instructor. We will call the contact number submitted on the proctoring request form for approval.

How do I request proctoring services for exams?

To request proctoring services for your class, log in to your DSP Faculty Portal and click on the Proctoring module on the left side of the page. Click on the Testing Agreement and answer all questions in that form. Once you have submitted the testing agreement, students will be responsible for scheduling their own exams. Space is limited and we may not be able to seat all your students. We will give priority to students with complex accommodations...

How can I communicate changes or errors in the exam to my students while they are taking their exam with DSP Proctoring?

To communicate any changes to your exam while the exam is taking place, please call the DSP Proctoring Center at (510) 643-4691. We will notify your students of the changes. Please keep in mind that your students may be located in different buildings, and reaching all of your students may take time.

Can students being proctored by DSP schedule their exam to be taken at a different day and/or time than the class?

Students can only schedule their exams on the dates entered by the instructor in the Testing Agreement. However, the system will allow students to schedule their exams at any time between the hours of 8:30 AM - 4:30 PM for regular-semester exams. If you want your students to schedule their exams at a specific time it is your responsibility to notify your students to schedule their exams at the time determined by you.

For final exams, students are restricted to...

Do I need to fill out a new request for each individual exam?

Faculty need to submit a testing agreement for each class for which they are requesting exams. Once the testing agreement is submitted, students will be responsible for requesting and scheduling their own exams through their DSP Student Portal.

Can DSP Proctoring proctor online exams?

We are unable to proctor online exams at this time. For assistance with online exams, please contact Digital Learning Services or email: bcourseshelp@berkeley.edu

Can DSP Proctoring proctor exams at night?

Due to staffing considerations, we are unable to proctor evening exams. All regular-semester exams must end by 4:30 pm, Monday-Friday. All final exams must end no later than 6 pm. Please call our office at (510) 643-4691 or email proctoring@berkeley.edu to discuss your needs.

Can DSP Proctoring proctor exams during RRR week?

University policy prohibits administering any final assessments during RRR week. For further clarification, please consult the Committee on Courses of Instruction (COCI) Handbook, section 2.1.12 Reading, Review, and Recitation (RRR) Week Guidelines

When I am proctoring my own exam, can I relocate students during the administration of the exam?

When you are proctoring your own exam, you should secure a space that allows students to complete the full exam in the same setting. Moving students during the exam can be very disruptive to students who need exam accommodations.

Relocating students during exams should only occur if the chosen space is no longer appropriate because of unanticipated background noise or disruptions. If a relocation happens in these instances and a student reports that the relocation interfered with successful implementation of their exam accommodations, please...