Frequently Asked Questions - Faculty

Frequently Asked DSP Questions from Faculty


There are more than 3500 students with disabilities at UC Berkeley today including undergraduates and graduate students. Under the Americans with Disabilities Act, our students with disabilities have a right to full access to all of UC Berkeley’s academic environments. 

The Disabled Students’ Program is the campus department that has the responsibility of determining which accommodations, services, and adjustments each student needs to address barriers in the academic environment.  We do this by reviewing medical, psychological, and educational documentation and interviewing the student regarding their past educational experiences.

If a requested accommodation alters an objective or standard of your course, then it may not be a reasonable accommodation. 

For Example:

  • If a student with a vision impairment is taking a language course that requires manually producing the written language with its characters, a request to use a word processor and type the words would most likely not be a reasonable accommodation. 
  • If a student in a PE course missed enough foundational skills classes and there is no way to make up for the missed skill practice, additional absences may not be reasonable.
  • If you are concerned that an accommodation request is not reasonable in your course, please contact the DSP specialist who sent the accommodation letter right away.  Please do NOT discuss your concerns with the student.
  • We hope that the information below answers many of your questions about DSP and accommodating students with disabilities.  If you have additional questions, feel free to contact any Disability Specialist or the DSP Director at  Contact for specific service areas are below.

When can I pick up completed exams from the DSP Proctoring office?

Exams must be picked up in person in our office beginning at 8:30 am the day after the exam. Pick-up hours are Monday-Friday, 8:30 am - 4:30 pm.

When should I drop off exams to the DSP Proctoring office?

Exams must be delivered to us in one of the following ways:

1.) Email the exam in an attachment to no later than 4:30 PM 2 BUSINESS DAYS prior to the date of the exam. Please include the Department and course number in the subject line.

2.) Upload exams through your Faculty Portal no later than 4:30 PM 2 BUSINESS DAYS prior to the date of the exam.

3.)Hand-delivered in person at the Proctoring Center no later than 4:30 pm one business day before the...

Will DSP Proctoring notify me of my DSP student's proctoring details?

When a student's exam is approved you will receive an email thread notifying you of your students' scheduled exams, including all relevant details. You will receive a separate email for each student in one email thread.

How do I request proctoring services for exams?

To request proctoring services for your class, log in to your DSP Faculty Portal and click on the Proctoring module on the left side of the page. Click on the Testing Agreement and answer all questions in that form. Once you have submitted the testing agreement, students will be responsible for scheduling their own exams. Space is limited and we may not be able to seat all your students. We will give priority to students with complex accommodations...

How can I communicate changes or errors in the exam to my students while they are taking their exam with DSP Proctoring?

To communicate any changes to your exam while the exam is taking place, please call the DSP Proctoring Center at (510) 643-4691. We will notify your students of the changes. Please keep in mind that your students may be located in different buildings, and reaching all of your students may take time.

Do I need to fill out a new request for each individual exam?

Faculty need to submit a testing agreement for each class for which they are requesting exams. Once the testing agreement is submitted, students will be responsible for requesting and scheduling their own exams through their DSP Student Portal.

Can DSP Proctoring proctor exams at night?

Due to staffing considerations, we are unable to proctor evening exams. All regular-semester exams must end by 4:30 pm, Monday-Friday. All final exams must end no later than 6 pm. Please call our office at (510) 643-4691 or email to discuss your needs.

How can I create accessible materials for my class?

OCR Scanners

Before you scan a document for use in your class, first check if the document is already available electronically through one of the Library’s subscriptions. If the book is in the public domain, you can also check for electronic copies at Project Gutenberg

If you cannot locate an electronic version of a text and...

Can students in DSP take their exam at a different day and/or time than the class?

Students can only schedule their exams on the dates entered by the instructor in the Testing Agreement. However, the system will allow students to schedule their exams at any time between the hours of 8:30 AM - 4:30 PM for regular-semester exams. If you want your students to schedule their exams at a specific time it is your responsibility to notify your students to schedule their exams at the time determined by you.

For final exams, students are restricted to...

A DSP student has an accommodation to use a laptop, and I do not allow laptops in my classroom.

Some students use assistive technology on a laptop to assist them with note taking. If a DSP student has an accommodation for the use of a laptop for disability-related reasons, please allow the DSP student to use their laptop. Students should not be told where to sit in the classroom.

In your syllabus, please state that students who need a laptop should contact the instructor to request an exception. In this way, you can avoid specifically singling out students with disabilities.