Streamtext is the primary platform used to provide captions remotely. Below are instructions for logging in, viewing captions, and customizing the display in Streamtext.
If captions are being provided through a different platform, you will receive an email with a URL link to view the captions on that platform.
To log into your Streamtext account, please follow these instructions: ...
Please request Realtime Captioning accommodations through the DSP portal (AIM) for any class changes or newly added classes. Notify the Realtime Captioning Supervisor once the AIM changes have been made.
****Note that it may take up to two weeks to receive realtime captioning services once your request is submitted.
When utsing an on-site captioner, the captioner will sit where they are able to hear the instructor and see the visual presentations. The student can sit next to the captioner or may use their own electronic device if they wish to sit elsewhere in the room.
In the event an internet connection is unavailable or interrupted, the student will need to sit by the captioner in order to view live captions.
The assignment of a captioner will depend on scheduling and logistics. Each captioner will work with multiple students and will not work exclusively with one student for all of their classes.
