FAQ Student Alternative Media

How do I check to see what textbooks I need for my classes?

There are a few ways to do this. You can check on CalCentral or the Cal Student Store Textbook Lookup. Additionally, you can log into AIM and access the Alternative Media module. See the instructions about how to request alternative media for more information.

How do I request Alt Media?

To request alternative media each semester, you must log into AIM. Please see instructions on our website about how to request alternative media using AIM.

I am a graduate student and need alternative formats for non-course related academic work. Can I request alternative formats for these titles?

If you own a book that needs conversion, whether it is required for a class or not, please request a conversion from DSP's Alternative Media Unit by logging into AIM. You will need to provide a receipt or proof of ownership for any copyrighted materials.

Note: If you have a lot of books that you need converted, we recommend that you make an appointment with Alt Media staff so that we can prioritize what to convert...

Can I request books from the Library?

If you have a library book that needs conversion, please use the Library's scanning services. You will receive an email with a link to a PDF and a DOCX. If the document you received needs further editing, please feel free to request this file from the Alternative Media Unit of DSP.

Why do I need to provide a receipt?

DSP must adhere to copyright guidelines and verify that students own the textbooks they are requesting. For detailed information please read our Alternative Media Guidelines

I dropped/changed one or more of my classes and no longer need Alt Media for them, what do I do?

As soon as possible, email us at dspamc@berkeley.edu with your name, the name of the class(es), and the name of the book(s) in those classes so that we can cancel those requests immediately.

How long does it take to get my files?

Books/course materials containing clean text (i.e. a novel) take 10-17 business days to process. Books containing STEM (science, technology, engineering, math), graphs, tables, or poor quality/markups (highlighting, underlining, writing, blurry text) generally take longer than 10 business days. For detailed information please read our Alternative Media Guidelines

My instructor has not yet declared the titles of my textbooks, what do I do?

Fill out the Alternative Media Notice form as soon as possible. This will allow us to contact your instructor or course department for book and course material information. We will email you information as we receive it.