Accessible Information Management System (AIM)

AIM: Information, Guides, Training Manuals

What is AIM?

It’s a web-based database system that provides a means for DSP to communicate and interact with faculty, staff, and disabled students from one robust platform.

It’s a Comprehensive Accommodation, Appointment, and Case Management Software program that’s built By Disability Services Professionals, For Disability Services Departments such as DSP.

It’s also fully integrated with Berkeley Student Information System (SIS/Cal Central) making coordination of services for students easier.

What Can Students Do in AIM?

  1. Apply for DSP services online
  2. Attach and upload documentation directly into the system
  3. Request letters of accommodation (LOAs) and accommodation services for each course
  4. Access notes directly from AIM 
  5. View book information for each course and request alternative media services
  6. View proctoring information including date, time, and location

What Can Instructors Do In AIM?

  1. See a comprehensive list of students
  2. Perform sort or search functions
  3. View accommodation letters (LOAs)
  4. Find email addresses of students and export complete list to a file
  5. Upload a copy of course syllabus
  6. Initiate an exam request
  7. Upload a copy of an exam to be proctored
  8. Complete a video captioning request
  9. See notetaker assigned to course as well as their notes

Student AIM Information Guides and Links

Accommodations: Requesting Letters of Accommodation

As soon as you register for a class, you should request your accommodation letter for that class to insure faculty compliance with disability accommodations for the semester. Students who become newly eligible for DSP accommodations during the semester must request their LOAs as soon as they are active in DSP. If LOAs are not requested in a timely manner, it may not be possible to provide accommodations in a timely manner. For example, some exam accommodations including scribes may require two or more weeks to arrange. Faculty responsibility for...

Alternative Media: How To Request Services


To request alternative media each semester, you must log into AIM, which is the new platform DSP will be using to keep information about your accommodations.

Note: These instructions are also available as a DOCX and PDF - How to Request Alternative Media.docx | How to Request Alternative Media.pdf.

Logging into AIM and Finding Your...

How to request your exams with DSP Proctoring


DSP Proctoring provides services to students who have met with a Disability Specialist and have provided documentation that supports the need for exam-related accommodations. Once students have sent their Letter of Accommodation to their Professor and the Professor has submitted the Alternative Testing Agreement with DPS Proctoring, students are required to submit their own Exam Request through the DSP Student Portal.


Note Taking: Steps for Obtaining Notes

The following steps are designed to assist DSP in accommodating you with timely and effective note-taking services through cooperation, good communication, and advance notice. Failure to follow these steps may result in a delay in receiving note-taking services.

DSP Note Taking Request Process Utilize priority enrollment to sign up for classes

As a DSP student, you receive priority enrollment so that you are able to predict your class schedule in advance, and in turn, you are able to provide DSP with advance notice of your need for note-taking services.

Log into your DSP Account...

Need Help?


Phone: (510) 642-0518

Fax: (510) 643-9686

  • TTY Relay Service for Deaf and Hard of Hearing Only: (510) 642-6376

Faculty AIM Information Guides and Links

Faculty: Accessing Accommodation Information in AIM

Beginning Monday, November 16, 2020 DSP will be launching a new Accessible Information Management system (AIM) to replace our current DSS Online system called SCARAB. To access the AIM Instructor Portal, instructors can either click on the faculty portal link via the DSP website or through the following link https://bachelor....

Proctoring During COVID-19

Due to university policy and public-health guidelines, we are only able to accept requests for proctoring services on a limited basis at this time. Please read our current COVID19 Proctoring Guidelines for proctoring services.